Our Smart Pups Journey

Congratulations

Congratulations on reaching your goal of acquiring a Smart Pup to assist your family. We know you have put a huge amount of work into both the fundraising and the ongoing training of your dog. As a rapidly growing charity we are always looking for feedback so that we can improve our service and help set realistic expectations for our future clients. We would be grateful if you could spare a few minutes to answer the questions below.

Team Details

Please include primary and alternates handlers

Name of person the Dog is to support*

First Last

Dogs Name*

First

Alternative Handlers Names

First Second

Your Journey

Now that your dog has been with you for around six months we would greatly value your unique perspective and honest opinion of the Smart Pups journey.

What originally prompted you to apply for a Smart Pup?*

How would you rate the communication process from application through to Smart Pup placement?*

Keeps us fully informed
Keeps us fairly well informed
Keeps us adequately informed
Gives us only a limited amount of information
Doesn't tell us much at all about what's going on

Which best describes your impression of communications within your company?

What aspects of your Smart Pup’s first week with your family did you find most challenging?*

What aspects did you find most rewarding?*

Bond between your child and your Smart Pup

Milestones*

What if any standout milestones or positive changes have occurred for your child since your Smart Pup arrived?

Changes*

How has the arrival of your Smart Pup affected the life of your child and of other family members, especially your ability to access the community and participate in a greater variety of activities?

What is your Smart Pups personality like?

Can you recall any particular occasions where your Smart Pup has used the specialist task training to benefit your child’s welfare, for example tracking, alerting to seizures, behaviour disruption?

How would you rate the ongoing communication and support you have received from Smart Pups in the first six months since placement?*

Do you have any other feedback or comments you would like to provide at this time?*

Do you have any photos that you would love share of your Smart Pup

Drop files here or

Accepted file types: jpg, gif, png, pdf, , Max. file size: 256 MB, Max. files: 3.

Consent

I am happy for this information and photos to be used as a testimorial on the Smart Pups website and social media platforms

Video

Would you be interested in having your story put into a short video

I understand that any video produced can be used for marketing purposes.

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